support

Availability and planned maintenance

General availability

Every reasonable effort will be made to keep Abacus 2.0 available and operational 24 hours per day and 7 days per week.

Please note, however, that although the support personnel will do their best to keep the HPC facility running at all times, we cannot guarantee to promptly resolve problems outside Danish office hours (9:00-15:00), and during weekends and public Danish holidays. Nevertheless, please notify support of issues whenever they arise.

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